Junior Operations Officer

Are you a detail-oriented professional looking to kickstart your career in operations? Join our dynamic team as a Junior Operations Officer and play a pivotal role in ensuring seamless client bookings, staff supervision, and sales performance. This is an excellent opportunity to grow in a vibrant, fast-paced environment at Private Advertiser, one of Indonesia's leading hospitality companies. Based in the beautiful city of Denpasar, you'll be at the heart of our operations, handling everything from client bookings to staff training and sales targets.

In this role, you'll be working closely with our team to ensure that every aspect of our operations runs smoothly. You'll be responsible for managing client bookings, overseeing staff performance, and contributing to our sales goals. With a focus on detail and a passion for hospitality, you'll help us deliver exceptional service to our clients and create a positive experience for our staff.

If you're ready to take the next step in your career and make a real impact, we'd love to hear from you. Join us at Private Advertiser and be part of a team that values your growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate client bookings, ensuring all reservations are accurately recorded and communicated.
• Oversee staff performance, providing training and support to ensure high standards of service.
• Monitor and report on sales performance, identifying opportunities for improvement and growth.
• Assist in the development and implementation of operational procedures to streamline processes.
• Handle day-to-day operational tasks, including inventory management and scheduling.
• Work closely with the sales team to ensure smooth and efficient booking processes.
• Provide exceptional customer service to clients and staff, addressing any issues promptly and professionally.
• Stay up-to-date with industry trends and best practices to continuously improve operational efficiency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 1-2 years of experience in a similar role, preferably in the hospitality or operations industry.
• Strong attention to detail and excellent organizational skills.
• Proficient in using Microsoft Office Suite, including Excel for data management and reporting.
• Familiarity with CRM systems and booking software such as Opera or Sabre is a plus.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Ability to work under pressure and meet tight deadlines.
• Fluent in English and Bahasa Indonesia, both written and spoken.

🛠️ Keahlian

Lowongan Terkait