B2B Renewal Sales Specialist - Hybrid Role in Bali

Join Concentrix as a B2B Renewal Sales Specialist and play a pivotal role in driving customer retention and revenue growth in a dynamic, hybrid work environment across Bali’s most vibrant business hubs.

In this role, you will focus on nurturing long-term client relationships and maximizing renewal opportunities for our esteemed B2B clients. With a blend of office and remote work, you’ll have the flexibility to work from our hubs in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, ensuring you’re always in the heart of Bali’s business scene.

As a B2B Renewal Sales Specialist, you’ll leverage tools like Salesforce and CRM systems to track client interactions, analyze renewal trends, and develop tailored strategies to keep our clients engaged and satisfied. This is your chance to make a tangible impact on our clients’ businesses and help Concentrix achieve its growth objectives.

📋 Tanggung Jawab Pekerjaan

• Identify and prioritize renewal opportunities for existing B2B clients using Salesforce and CRM systems.
• Develop and implement renewal strategies tailored to each client’s needs and business goals.
• Conduct regular client meetings and interactions to understand their business challenges and opportunities.
• Collaborate with cross-functional teams to ensure seamless delivery of services and maintain high client satisfaction.
• Analyze renewal trends and market data to forecast revenue and identify growth opportunities.
• Provide regular reports and updates to management on client renewal status and performance.
• Stay up-to-date with industry trends and best practices in B2B sales and customer retention.
• Achieve and exceed quarterly and annual sales targets for client renewals.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in B2B sales, customer success, or account management.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong analytical and problem-solving skills, with the ability to work with data and CRM systems.
• Familiarity with Salesforce or other CRM systems is a plus.
• Ability to work in a hybrid environment, with flexibility to travel between our Bali hubs.
• Passion for the B2B industry and a commitment to delivering exceptional client service.

🛠️ Keahlian

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